Terms of Service

Effective Date: April 14, 2026
Last Updated: July 23, 2026

1. Acceptance of These Terms

These Terms of Service ("Terms") govern your use of the VARRA website
and any purchases made through our Services.

By accessing our website or placing an order, you agree to these Terms.
If you do not agree, you must not use our Services.

2. Who We Are

This website is operated by Heslenfeld Works, trading as VARRA
("VARRA", "we", "us", or "our").

3. Eligibility

By using our Services, you confirm that:

you are legally capable of entering into a binding agreement; or
you have permission from a parent or legal guardian where required.

You may not use our Services for unlawful purposes.

4. Acceptable Use

You agree not to:

violate applicable laws;
infringe intellectual property rights;
interfere with the operation or security of the Services;
introduce malicious software or harmful code;
attempt unauthorized access to systems or data.

We may suspend or terminate access where misuse is suspected.

5. Products

Product availability, descriptions, pricing, and specifications may
change without notice.

We reserve the right to:

limit quantities;
refuse or cancel orders;
discontinue products;
correct pricing, inventory, or publication errors.

Product photographs are provided for illustration. Actual colours and
appearance may vary between devices.

6. Orders

Submitting an order constitutes an offer to purchase.

An order is accepted only after confirmation and successful processing.

We may refuse or cancel orders where reasonably necessary, including
suspected fraud, pricing errors, payment issues, legal requirements, or
abnormal purchasing activity.

7. Prices & Payments

Prices displayed at checkout apply to your purchase unless an obvious
pricing error exists.

Payments are processed securely through authorized payment providers.

8. Shipping

Shipping estimates are provided for convenience only.

Delivery times may vary due to factors outside our reasonable control,
including carrier delays, customs processing, weather, or incorrect
delivery information.

Additional information is available in our Shipping Policy.

9. Returns

Returns, exchanges, and refunds are governed by our Return & Refund
Policy, which forms part of these Terms.

10. Intellectual Property

All content made available through the Services---including text,
branding, logos, graphics, photographs, product designs, website design,
and software---is owned by or licensed to VARRA unless otherwise stated.

Nothing in these Terms transfers intellectual property rights to you.

11. User Content

If you submit reviews, photographs, feedback, or other content, you
grant VARRA a non-exclusive, worldwide, royalty-free licence to use,
reproduce, display, and distribute that content in connection with
operating and promoting the Services.

You remain responsible for the content you submit.

12. Third-Party Services

Our Services may integrate or rely on third-party providers.

We are not responsible for third-party websites, policies, or services
beyond our reasonable control.

13. Disclaimer

The Services and products are provided on an "as available" basis to the
fullest extent permitted by applicable law.

Except where prohibited by law, we do not guarantee uninterrupted
availability or that the Services will always be error-free.

14. Limitation of Liability

To the maximum extent permitted by applicable law, VARRA is not liable
for indirect, incidental, consequential, or special damages arising from
use of the Services.

Nothing in these Terms excludes liability where exclusion is not
permitted by law.

15. Indemnity

You agree to indemnify VARRA against claims arising from your unlawful
use of the Services or your breach of these Terms, where permitted by
applicable law.