Effective Date: April 14, 2026
Last Updated: April 14, 2026
This website is operated by VARRA, a trade name of Heslenfeld Works, Eenmanszaak (“VARRA,” “we,” “us,” or “our”).
By visiting our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including all policies referenced herein.
If you do not agree to these Terms, you may not access or use our Services.
1. Eligibility
By using this site, you confirm that:
- you are at least the age of majority in your jurisdiction, or
- you have permission from a legal guardian
You may not use our products or Services for any illegal or unauthorized purpose.
2. Use of the Website
You agree not to:
- violate any laws or regulations
- infringe intellectual property rights
- transmit viruses or malicious code
- attempt to gain unauthorized access to systems
- misuse the website, data, or infrastructure
Violation may result in immediate termination of access.
3. Products & Services
All products are subject to availability.
We reserve the right to:
- limit quantities per customer, household, or order
- refuse or cancel orders at our discretion
- change product offerings, descriptions, or pricing at any time
We make reasonable efforts to display product images and colors accurately, but we cannot guarantee exact representation on all devices.
4. Orders & Contract Formation
Product listings on this website do not constitute a binding offer.
By placing an order, you submit an offer to purchase.
A contract is formed only once your order is accepted and processed.
We reserve the right to cancel or refuse any order, including in cases of:
- suspected fraud
- incorrect pricing or product information
- payment issues
- abnormal order patterns
5. Pricing & Payments
All prices are subject to change without notice.
We accept payment methods including:
- Visa
- Mastercard
- American Express
- Maestro
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
All transactions are processed through secure, encrypted payment systems.
6. Shipping & Delivery
Shipping times, processing times, and delivery expectations are outlined in our Shipping Policy.
Delays may occur due to factors outside of our control.
VARRA is not liable for:
- delays caused by carriers
- customs or import processes
- incorrect address information provided by the customer
7. Returns & Refunds
All returns are governed by our Return & Refund Policy.
By placing an order, you agree to those terms, including:
- 14-day return window
- customer-paid return shipping
8. Accuracy of Information
We do not guarantee that all information on the website is always complete, accurate, or current.
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice, including after an order has been placed.
9. Third-Party Services
Our website may include or rely on third-party services, including but not limited to:
- payment providers
- analytics tools
- advertising platforms
- email/SMS marketing systems
- review platforms
- size recommendation tools
We are not responsible for the content, policies, or actions of third-party services.
10. User Content
If you submit reviews, feedback, or other content:
- you grant us the right to use, display, reproduce, and distribute that content
- you confirm that your content does not violate any rights or laws
We may remove content at our discretion.
11. Disclaimer of Warranties
All products and Services are provided “as is” and “as available”.
We do not guarantee that:
- the Service will be uninterrupted or error-free
- results from use will be accurate or reliable
To the maximum extent permitted by law, we disclaim all warranties, express or implied.
12. Limitation of Liability
To the fullest extent permitted by law, VARRA shall not be liable for:
- indirect, incidental, or consequential damages
- loss of profits, revenue, or data
- damages resulting from use or inability to use the Service
In jurisdictions where limitations are restricted, liability is limited to the maximum extent permitted by law.
13. Indemnification
You agree to indemnify and hold harmless VARRA and its operators from any claims, damages, or expenses arising from:
- your breach of these Terms
- your misuse of the website or Services
- your violation of any law or third-party rights
14. Termination
We reserve the right to terminate or restrict access to our Services at any time without notice if we believe you have violated these Terms.
15. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the Netherlands.
16. Changes to Terms
We may update these Terms at any time.
Your continued use of the website after changes are posted constitutes acceptance of those changes.
17. Contact Information
For questions regarding these Terms:
VARRA Support
Email: help@varrawear.com